Hospice Performance Measures
There are differences in how Hospice agencies operate and how one may meet your needs better than another. Performance measures give you information about how well hospice agencies provide care for their patients with advanced illnesses.
Quality information can be used as a guide to help you choose Hospice agencies. Below are some of St. Edward Mercy Hospice’s performance measures results from April through June 2006 which were abstracted from the NHPCO’s Family Evaluation of Hospice Care survey. The survey is produced and distributed by the NHPCO and benchmarks St. Edward Mercy Hospice with other hospices in the state of Arkansas and the nation. St. Edward Mercy Hospice strives to provide the best quality care to our patients and their families.
Would the families of former St. Edward Mercy Hospice Patients recommend this hospice to others?
St. Edward Mercy Medical Center Hospice scored 100% when families were asked whether they would recommend our Hospice to others.
Provides information about symptoms to patients
St. Edward Mercy Medical Center Hospice provides adequate information on symptom control to 97.4% of its patients and families. This places Mercy Hospice in the 100th percentile for the state of Arkansas.
Right amount of medicine recieved for patient's pain
Edward Mercy Medical Center Hospice scored 91.7% for the question on whether the ‘right amount of pain medicine is given’ to its patients. Mercy Hospice is within 3% of hospices in Arkansas and the nation.
Right amount of help for patient's breathing
St. Edward Mercy Medical Center Hospice scored 100%. According to survey respondents, all patients received the ‘right amount of help for difficulty with breathing’.
Right amount of help with patients feelings of anxiety/sadness
Results for the ‘right amount of help with the patient’s feelings of anxiety and/or sadness’ among St. Edward Mercy Medical Center Hospice patients are within 8% of Arkansas and 13% of national totals.
Right amount of Religeous/Spiritual contact
St. Edward Mercy Medical Center Hospice scored 100%. According to survey respondents, all St. Edward Mercy Medical Center Hospice patients received the ‘right amount of religious/spiritual contact’.
Overall rating of hospice team members who provided care
Results for the ‘overall rating of hospice team members’ among St. Edward Mercy Medical Center Hospice patients is equal to that of the state of Arkansas.
Care patient recieved while under care of hospice
Results for the ‘care patient received while under the care of hospice’ among St. Edward Mercy Medical Center Hospice patients are within 1% of Arkansas and of national totals.
Performance measures is only one factor to consider when you are making your choice of Hospice agencies. Other factors are asking your doctor, hospital discharge planners, and social workers. You can also ask friends about their hospice care experiences.
If you would like to learn more about specific performance measures listed on this page you may email Mercy Hospice by clicking here.
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